Returns and refunds

You can return or exchange any item within 14 days of receiving your order. 

 

All products must be returned in their original condition, including tags, and the delivery note enclosed with your parcel. 

 

You will be refunded within 7 working days from the date we receive the parcel in the same payment method used when you placed the order. 

Please follow the instructions below:

1. Email us at support@alineclothing.com;

 

2. Package up the products you want to return along with the delivery note enclosed and seal it carefully.

 

3. Affix the provided shipping label to your parcel and drop it at the post office, and you will have to cover the cost yourself.

 

If the products are damaged and worn out, A-line clothing reserves the right not to accept the return and to refuse the refund.

For further information, email us at support@alineclothing.com. We are here to answer your questions from Monday to Friday, between 9:00 a.m and 6:00 p.m.

 

If you do not do your return request online, we will not be able to refund you.