- Go to SHOP.
- Choose Essentials or Editions.
- Once you have found an item you wish to purchase, select your size, as well as the quantity, and click on the ADD TO CART button underneath each item.-
- Review the items in YOUR BASKET/View Basket by clicking in the link at the top of the page. You can use the REMOVE FROM BASKET (X) function to delete items from your basket.
- Click on CHECKOUT to proceed with the buy and complete your order.
Setting up an account is not mandatory, but if you register, you will be able to enjoy some benefits through your ‘My Account’:
All items are in stock unless “Out of Stock” is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order.
For your security, whenever you request delivery to a new address we will ask you to provide new credit or debit card details (even if you have previously stored them with us). This means that if someone guesses your password and tries to make an order using your account, they will be unable to do so. We hope you understand that this is a valuable precaution designed to protect your personal information.
There are two ways to remove previously saved credit card details: either edit or add a new shipping or billing address or during your next purchase, simply unselect the option.
Please note that we are unable to deliver to Post Office Boxes, use General Delivery or deliver to freight forwarding addresses.
Please note that you will be billed in Euros. If you are a customer whose credit card is not denominated in Sterling or Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction.
You may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.
All items are insured against theft and accidental damage whilst in transit from our warehouse to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for it that you are accepting a damaged box.
Due to the high value of the goods that we sell, we require proof of delivery for all orders. This means we are unable to authorize packages to be delivered without a signature.
We are unable to redirect orders to a different address after dispatch. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.
It is not possible to combine orders or add items to an existing order. If you would like all your items to be delivered together, you will need to cancel your order(s) and place a new order which contains all the items you require.
After you place your order, you will be sent an email confirming that it has been received. Your card will only be debited at time of dispatch. In the rare instance that any of the items you have ordered are not available, you will receive an email from our Support team and will only charge your credit card for the value of the items in stock.
We aim to dispatch all orders within 24 hours. Estimated delivery times are to only be used as a reference, commences from the date of dispatch and we are not responsible for any delays caused by destination customs clearance processes. Once your order has been shipped, you will receive an email confirmation of your shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting ‘My Account‘ followed by ‘Orders‘. If you are not registered, sign up now so you can track future orders.